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Basic Phone LG Exalt II Poor Signal
Growlin
Member

I have the LG Exalt II for my mom but the signal is sporadic cutting in and out during calls both coming in and going out. I already exchanged it once but the phone continues to perform poorly making it frustrating to use.

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Re: Basic Phone LG Exalt II Poor Signal
vzw_customer_support
Customer Support

Growlin, we never want there to be any frustration with any phone or our signal. We are here to help you with that new phone. Typically, contacting our Customer Service at 800-922-0204 would be the best, so we can go over trouble shooting the phone with you.

We can help you hear, but there will be a delay in our responses. What zip code is that phone located at where this issue occurs? Is this happening only when indoors?

StevenG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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