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Basic Phone Sim Lock
holmes8251
Member

I have a Kyocera flip phone through Verizon. I had to cancel my service due to a military PCS to Cuba, and Verizon has no provided service. I talked with another provider that does cover my area, and they put the Sim card into the phone and it is Sim Locked. I would like the unlock code for my phone. I have paid the phone in full and am in good standing with Verizon. Please help me with this. Please email me at [removed] . thank you.

Respectfully,

John

Personal information removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

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Correct Answers
Re: Basic Phone Sim Lock
vzw_customer_support
Customer Support

Help is here for you holmes82, we want you to have the answers you need. Our 4G LTE devices are all unlocked. It sounds like the device you have mentioned is not. This link will provide additional information on our unlocking practices:http://www.verizon.com/about/consumer-safety/device-unlocking-policy.

BobbyN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Basic Phone Sim Lock
vzw_customer_support
Customer Support

Help is here for you holmes82, we want you to have the answers you need. Our 4G LTE devices are all unlocked. It sounds like the device you have mentioned is not. This link will provide additional information on our unlocking practices:http://www.verizon.com/about/consumer-safety/device-unlocking-policy.

BobbyN_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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