Call forwarding

[skimmer45]

Went swimming with my Gusto. Now have a temp prepaid gusto with new number for 6 months. Is there anyway to forward my calls from old # to temp. #?

[lewisr13]

The account owner can do it online at My Verizon.

[SuzyQ]

Is the old number still active?  If it is, you can have the calls forwarded.  If the old # is suspended or has been cancelled, then you cannot forward, as the line is not active.

[skimmer45]

Thanks, the old number is still active, the phone just won't work -

completely fried. How do I forward?

[SuzyQ]

You can try online through Myverizon, or call customer service (800-922-0204), choose  option 4 for other and then say "Speak to an agent" - when prompted.  Then explain to the rep what you want to do - you'll probably have to verify account information for the number that's active with no phone, but the rep can set you up to forward calls to the temporary phone.

Let us know what happens....

[skimmer45]

Thank you!