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Can I add the Kin ONE without having the data plan with it?
Tupac
Member

The phone is unable to use apps with now from what I understand because they quit supporting the phone. It basically is the same as the Kin ONEm. I am having issues getting this phone added with no data plan.

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Re: Can I add the Kin ONE without having the data plan with it?
vzw_customer_support
Customer Support

Tupac,

That is a very good question. You can add the Kin ONE to the account with out any kind of data plan. It might first add the small data but once the phone is activated we can always remove the plan off the line and then block any kind of data to that device. If you have any issues please feel free to send me a direct message so we can go over the account specifics once you add the Kin to the line. I did request to follow you, if you can accept that request and then request me back. Once we are following each other you will be able to send me a Direct Message: http://vz.to/1fbIKzK

Kevin_R

Follow us on Twitter @VZWSupport

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Re: Can I add the Kin ONE without having the data plan with it?
vzw_customer_support
Customer Support

Tupac,

That is a very good question. You can add the Kin ONE to the account with out any kind of data plan. It might first add the small data but once the phone is activated we can always remove the plan off the line and then block any kind of data to that device. If you have any issues please feel free to send me a direct message so we can go over the account specifics once you add the Kin to the line. I did request to follow you, if you can accept that request and then request me back. Once we are following each other you will be able to send me a Direct Message: http://vz.to/1fbIKzK

Kevin_R

Follow us on Twitter @VZWSupport

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Re: Can I add the Kin ONE without having the data plan with it?
Tupac
Member

Hey Kevin_R,

I have called in and had the phone activated all of last week from the 5th to the 9th. When I called in on Monday to have the phone activated on an active line I had, the guy Nate stated that he was going to research why he couldn't block data and call me back. I haven't heard from HIM since. I called twice throughout the week and the reps emailed him to call me back but still nothing. I switched back to the LG Env so I didn't get charged for the data plan. What a pain.

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Re: Can I add the Kin ONE without having the data plan with it?
vzw_customer_support
Customer Support

Tupac

I'm very sad to hear that you were unable to add the phone you wanted without a data package! Were you able to send a Direct Message to Kevin_R to review this? If not, please accept my request to follow you and follow me back. Once you do this, please send me a Direct Message and we'll work together to get this resolved.

Here's how to Direct Message: http://vz.to/1lKLT9T

Here's my profile: http://vz.to/1ly4msR

RuthW_VZW
Follow us on twitter @VZWSupport

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