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Can I buy an LG Cosmos 3 to use as a replacement device?
GORBOY87
Member

The phone was dropped possibly in water and is no longer working.  I want to know if a new or used LG Cosmos3 purchased on E-Bay can be used to replace the old phone on a current Verizon account.

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Re: LG Cosmos3
vzw_customer_support
Customer Support

We're sorry to learn that your phone has been damaged, GORBOY87. If you decide to purchase phone from a 3rd party such as  EBay, have us check the Device ID to make sure it is compatible with our network and not on the negative list. Here is a helpful link for you to check the device ID number: http://vz.to/1ieS0Z4

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: LG Cosmos3
SuzyQ
Sr. Leader
Sr. Leader

Yes, as long as it is a Verizon branded device.

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Re: LG Cosmos3
vzw_customer_support
Customer Support

We're sorry to learn that your phone has been damaged, GORBOY87. If you decide to purchase phone from a 3rd party such as  EBay, have us check the Device ID to make sure it is compatible with our network and not on the negative list. Here is a helpful link for you to check the device ID number: http://vz.to/1ieS0Z4

SheritaH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

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