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Can I purchase a new version of my device and keep my plan?
WWHTFIRE
Member

If I have to replace my phone due to age (wear/tear/dying speakers). Can I buy a new version of the same phone and keep my current plan?

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Re: Old Phone
vzw_customer_support
Customer Support

WWHTFIRE, I understand wanting to stay with a device you are comfortable with. You can keep your current plan and still upgrade. You also have the option of purchasing this device for $3.74 a month on Device Payments. Please follow this link: http://vz.to/25WlSxl


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Old Phone
tikibar1
Sr. Leader
Sr. Leader

Possibly; which phone and plan do you have?

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Re: Old Phone
WWHTFIRE
Member

I have the LG Cosmos 3 basic phone with the More Everything 700 mins & unlimited text plan. This plan is just fine for me.

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Re: Old Phone
vzw_customer_support
Customer Support

WWHTFIRE, I understand wanting to stay with a device you are comfortable with. You can keep your current plan and still upgrade. You also have the option of purchasing this device for $3.74 a month on Device Payments. Please follow this link: http://vz.to/25WlSxl


EstebanP_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!