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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Can I switch from smartphone to basic phone online?

I have an apple phone and would like to switch my plan to a basic phone. Can I do this online or do I need to do it at a Verizon Store?


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Re: Can I switch from smartphone to basic phone online?
Sr. Member

Sure you can switch devices online, or by calling, visiting, or chatting if you need any assistance.