Can't Receive Calls But Can Make Calls & Send Texts
TVanderlaan
Newbie

after swapping numbers with another phone on my Verizon account i cannot receive calls. It splashes up that I am receiving a call then goes away and what I hear on the calling end is that "the person you are calling has not set up their voicemail please call back later" and disconnects. The new phone is an iPhone 13

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Re: Can't Receive Calls But Can Make Calls & Send Texts
vzw_customer_support
Customer Service Rep

We know it's important to be able to receive calls. We are here to help. What troubleshooting steps have you tried so far, TVanderlaan?

*Rebecca

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