Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Can't receive texts on my Mot V750 that were sent to multiple phone numbers. Can I change this?
CV750
Member

Can't receive texts on my Mot V750 that were sent to multiple phone numbers.  Can I change this?

Labels (1)
Tags (3)
0 Likes
1 Solution

Correct Answers
Re: Can't receive texts on my Mot V750 that were sent to multiple phone numbers. Can I change this?
vzw_customer_support
Customer Support

CV750,


We definitely want you to be able to use the services that you need and happy to help. This device would certainly have the ability to send and receive text messages. Are you aware if your line has any current blocks set up that would prevent messaging? Or are you currently subscribed to a messaging plan? You can check your current plans and features by logging in online to your My Verizon account and selcting the Change Plan or My Apps and Products under the Plan Management section on the home page.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

0 Likes
Re: Can't receive texts on my Mot V750 that were sent to multiple phone numbers. Can I change this?
vzw_customer_support
Customer Support

CV750,


We definitely want you to be able to use the services that you need and happy to help. This device would certainly have the ability to send and receive text messages. Are you aware if your line has any current blocks set up that would prevent messaging? Or are you currently subscribed to a messaging plan? You can check your current plans and features by logging in online to your My Verizon account and selcting the Change Plan or My Apps and Products under the Plan Management section on the home page.


AdamG_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: Can't receive texts on my Mot V750 that were sent to multiple phone numbers. Can I change this?
CV750
Member

Turned out that picture messaging had been blocked, and "group messages" are effectively picture messages w/o the picture, so this was the problem.  Thanks.

0 Likes