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Cannot view media messages on LGExtrovert
scorder
Member

We just purchased an LG Extrovert for our daughter (Dec 2015). She cannot view some of her text messages. The phone keeps asking if she wants to download the message. This only seems to happenw with certain incoming messages.  Our plan has unlimited talk & text.

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Re: Cannot view media messages on LGExtrovert
vzw_customer_support
Customer Support

scorder,
Let's fix this! Please ensure the auto retrieve setting is on by going to Message>More>Settings>Media Message Auto Receive setting>On. Please power off/on after turning the feature on, test and share. Thank you.

TominqueBo_VZW
Follow us on Twitter @VZWSupport 

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