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Chocolate 3 Intermittantly Not Receiving Calls
Ornery
Member

Third Chocolate 3 intermittantly not receiving calls, and these only go to voicemail 50% of the time.  No hint the call ever came in.  Tried *73 and *228 many times.  Talked to Tech Support several times.  Phone has been replaced three times with same issue.

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Re: Chocolate 3 Intermittantly Not Receiving Calls
vzw_customer_support
Customer Support

This my friend has me concerned. I really would like to help get this resolved for you. I understand our Tech Team has assisted and replaced your phone a few times. Has there ever been a Remedy Ticket opened? That's when we send an engineer to resolve the issue. Is it indoors only? What Zip code are you located in?

VanetrisC_VZW

Follow us ontwitter @vzwsupport

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