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Confusion about bill?
mbroph
Member

I purchased a $35 calling card for my phone and it comes with 500 minutes. Now when I check my phone it says I only have around $6 left to use and that's about 40 minutes of calling left. I know I have not talked on it that long. Will the $35 carry over once I'm done with the free $10 it came with?

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Re: Confusion about bill?
vzw_customer_support
Customer Support

Lets get that confusion cleared up, mbroph! It sounds like you have Prepay service. Our friends at Prepay can better assist with your balance. They can be reached at 888-294-6804.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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