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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Contacts List

I just activated a new device.  My contacts list did not transfer over from my old device.  How can I get this switched over/

Labels (1)
Re: Contacts List
Sr. Member

Here are the instructions I found provided you used back up assistant on the old devicde and had them stored in your account.  We only have basic phones and this is how we do it but smart phones may be different.  Mary

Re: Contacts List
Customer Support

Congratulations on your new phone, goofymonkey. As acraftylady had mentioned, Backup Assistant is a great way to bring your contacts from an old phone to a new phone. Backup Assistant would need to be downloaded to the old phone first, then to the new phone once it's been activated. We have a fantastic guide at that I'm sure will help with how to get those contacts transfered, no matter what device you had or are going to.

Thank you

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