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Contacts Transferred to New Phone With Backup Assistant show up as Entry marked UNKOWN
WixC
Member

About 20 of my contacts which were transferred from my old phone to my new phone are listed in my contacts as UNKNOWN. Is there any way I can retrieve an old backup of my contacts to see if I can correct this problem? I am missing approximately 1/3 complete listings of my contacts.

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Re: Contacts Transferred to New Phone With Backup Assistant show up as Entry marked UNKOWN
vzw_customer_support
Customer Support

Great question!  You can go online to vzw.com/backupassistant and log in and view your contacts. You can also request to have your contacts resynced again.

RobinD_VZW
Follow us on twitter @VZWSupport

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Re: Contacts Transferred to New Phone With Backup Assistant show up as Entry marked UNKOWN
vzw_customer_support
Customer Support

Great question!  You can go online to vzw.com/backupassistant and log in and view your contacts. You can also request to have your contacts resynced again.

RobinD_VZW
Follow us on twitter @VZWSupport

View solution in original post

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