Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Contacts backup stopped backing up.
cyne
Member

It won't back up my contacts. If I open the app the only option it gives me is "restore."  I don't need to restore, I want it to back up my new contacts.  "Synch" from the Verizon wireless web interface does nothing.  Any ideas?   LG OCtane. 

Labels (1)
0 Likes
Re: Contacts backup stopped backing up.
vzw_customer_support
Customer Support

Thank you for reaching out to us, cyne. We're here to help out! With regards to Backup Assistant, when you view your contacts online, are recently added contacts missing through the site?

Any recent changes to your line or number? Have you tried deleting the Backup Assistant, redownloading it? It should provide the option to set sync time frames once again, after set up.

NicandroN_VZW

Follow us on twitter @VZWSupport

0 Likes