Convoy 3 memory ?

[Frederiksted]

I have a 16 GB 'card' in my Convoy 3 phone. (from SETTINGS & TOOLS)  I have 14.81 available on the card.  ////  Phone memory as follows  Available - 100.09 MB / Phone - 0 KB / Multimedia - 100.09 MB // Used: 160.09 MB / Phone -160.00 MB /  Multimedia - 96 KB // Total - 260.19 MB   I am unable to send or receive photos.  The error message I receive is   "Memory full. Erase multimedia msgs to receive new msgs."   or "Out of memory.  Please erase multimedia msgs or download apps."    When I go to  'Apps' I get " Not enough memory  Sorry not enough memory to download please... etc."     Anyone have experience with this problem and successfully overcame????

[vzw_customer_support]

Hi Frederiksted!

Let's look into this! Have you attempted to deleted some of your pictures and/or applications?


Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

[Frederiksted]

That is not the problem.  I moved 'everything' to card - no change to phone memory available or usage or total.  I have a 16 GB 'card' in my Convoy 3 phone. (from SETTINGS & TOOLS) I have 14.81 available on the card. //// Phone memory as follows 
Available - 100.09 MB / Phone - 0 KB / Multimedia - 100.09 MB // Used:
160.09 MB / Phone -160.00 MB / Multimedia - 96 KB // Total - 260.19 MB  I have everything being saved to the card. I can take photos and videos and save them to card. On incoming media messages I can not even open (download) them

[Frederiksted · Accepted solution]

I pulled the battery and put it back in.  It erased 152 MB phone memory usage of whatever garbage it was saving.  Phone is back to normal memory usage. 

[vzw_customer_support]

Great! I'm happy to hear that all is working fine now. If you need us we are here. Have a great weekend.

VanetrisC_VZW

Follow us on Twitter @vzwsupport