We're having the same problem. You can change the settings and nothing happens. Doing a hard reset also does nothing. The font size is so small it is almost unreadable. Very disappointed.
Seaway, we were able to find a Convoy 2 in our town at a Walmart. We took the Convoy 3 back and bought the 2. The store where we returned the Convoy 3 had to call Verizon and explain everything to them so that we would be able to go across town, buy the Convoy 2, and let that purchase be our upgrade. It was a mess. But we got one that is readable. Good luck.
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Message was edited by: Admin Moderator
Sorry to hear about the issues you are experiencing with your Convoy 3's text font size, Seaway. Let's see if we can help get that text to a less eye straining size. I know you mentioned that you attempted configuring the phone's settings. Have you tried configuring these settings utilizing the Set Up Wizard found using these steps: Menu > Settings & Tools > Set-up Wizard
Let us know if this helps out, or if it has been attempted. Thank you Seaway, and take care.
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