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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Convoy 3 texting
IslandCreek
Member

I want a Convoy 2. We had one and it finally died. We do NOT like the Convoy 3 because the text size is so minute we have to use a magnifying glass, and I understand most people are upset about this too. Why is it doing this, Verizon????? Can you fix it??????

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Re: Convoy 3 texting
vzw_customer_support
Customer Support

IslandCreek,

Thank you for reaching out to us. I am sorry to hear that you have trouble with the font size on your device. We definitely want to make sure that you have it set to a size that works best for you. You are able to change the size by following these steps: Go to menu>go to messaging>press the left soft key to access settings>select Messaging Font Size> turn from normal to Large. This will allow you the biggest change in font size. Please let us know if you have any trouble doing so.

Thank you,

TonyG_VZW
Follow us on Twitter @VZWSupport

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Re: Convoy 3 texting
IslandCreek
Member

Well, Tonyg, please go get a Convoy 3 and try that. You will soon discover that it doesn't work. MANY people are complaining and we have already gone into the menu numerous times and changed the font size. But the actual size does not change.  However, for me....I called every Walmart within 50 miles and found one that had a Convoy 2. I returned the Convoy 3 at one Walmart, then drove to another town and bought the Convoy 2. it works fine.  There is a problem with the font size on the Convoy 3; the problem is not in the customer's not knowing how to change the size. The problem is with the phone itself.

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Re: Convoy 3 texting
jack08520
Member

I am jumping on the band-wagon.  I recently got my Convoy 3 and I would prefer a larger texting font....

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Re: Convoy 3 texting
jack08520
Member

PS - I just send Samsung an email through their "convoy web page" and we'll see what they say.  I was able to download the full user manual which was handy - Samsung Convoy ™ 3 | Verizon Android Smartphone | Samsung Mobile


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Re: Convoy 3 texting
Paulats
Member

I just Change to another phone because of that problem. Its not like my last convoy Had it 4 days!

Paul

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