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Hello! I just switched phones to the Cosmos Touch. And for the most part I really like it. However, for some reason on some texts it won't send the complete text. So if the text is more than one page long, I don't receive the first page, only the second page with 2/2 and the last few words of the text. This is very maddening, because I usually have to send a reply text to the person asking if they can send it again, or I just have to call them and find out what the complete text was. I have gone down to our Verizon store twice. The first time, the day after I purchased the phone, they said, gosh, we've never seen this before and they upgraded the software. A week later when I went in, they said, gosh, we've never seen that before, and did the *228 6. And informed me that if I wanted to switch phones, I would just have to pay a $35 restocking fee! Why is it that in order to get a phone that works correctly, I have to pay a restocking fee on a phone that doesn't work? And is there any way that I can fix my phone? Is there anyone out here who has dealt with this issue before? And if so, what do I do?!?