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Couldn't Save Attachment error message on Kyocera DuraXV Extreme
sgoshert
Member

Getting this error when I try to save a picture attachment on a text message.   SDcard is installed in the phone.

Fix:  I had the Save Attachment Location setting in messages set to SDcard.  There was no Download folder there.  Created one at the root of the SDcard and saves now work.  

Hope this helps others.

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Re: Couldn't Save Attachment error message on Kyocera DuraXV Extreme
vzw_customer_support
Customer Support

Thanks for the tip. Please let us know if we can assist with anything.

RosanneM_VZW

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Re: Couldn't Save Attachment error message on Kyocera DuraXV Extreme
alanschneider
Member

I am also receiving an error when I try to save a picture attachment on a text message.   I have a 32G SD card installed in the phone, there is a Download folder on the SD card, and I do have it set to save to the card in the settings,

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Re: Couldn't Save Attachment error message on Kyocera DuraXV Extreme
vzw_customer_support
Customer Support

It's important to be able to save a picture attachment. Please follow the steps outlined here: http://spr.ly/6602yiuCA Please let us know how it goes. Please also include the error message you receive if it doesn't save in the device.  -Jordan

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