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Delete a contact LG Cosmos 3
jlphone
Novice

I have a contact that I can not delete nor can I edit the name.

It is showing an icon of a person.

It is not like the others where you would see a house or cell phone.

When I go to edit all it shows is Name and number fields.

There are no other fields.

In fact it looks like this.

24.png

How can I delete or edit this contact?

Any help would be appreciated.

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Re: Delete a contact LG Cosmos 3
vzw_customer_support
Customer Support

I'm sorry to hear that you are having issues with deleting a contact from your phone jlphone. Have you tried to select the Menu key to edit the contact? Is is a contact you have on a social media site or saved to your cloud services? Are you able to call or message the contact?


Kinquana_Vzw
Follow us on Twitter @vzwsupport

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Re: Delete a contact LG Cosmos 3
jlphone
Novice

There is NO delete when I go to Menu.

Options shows no delete.

This is on the phone and NOT on social media.

This contact does not show up in the Verizon Cloud for some reason.

Yes I can call that contact.

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Re: Delete a contact LG Cosmos 3
vzw_customer_support
Customer Support

jlphone,

We appreciate the extra information. Is this a contact that is autoprogrammed in your phone? Voicemail? #MIN? #PMT? #DATA?

RobinD_VZW

Follow us on twitter @VZWSupport

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Re: Delete a contact LG Cosmos 3
jlphone
Novice

It is a Voicemail contact listing.

I do believe it should show up as "#VM" and not "Voicemail".

The one I have shows up as "Voicemail" and has an icon like I posted in my original posting.

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Re: Delete a contact LG Cosmos 3
vzw_customer_support
Customer Support

Thank you for that information Jlphone. When you call that contact does it send you to your voicemail box?

SarahO_VZW
Follow us on Twitter @VZWSupport

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Re: Delete a contact LG Cosmos 3
jlphone
Novice

Yes it does.

I just want to have it look like the other special contacts such as #BAL but have show up as #VM.

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Re: Delete a contact LG Cosmos 3
vzw_customer_support
Customer Support

Thanks for the information jlphone. If this is your voicemail, its auto programmed on your phone. Why do you want to remove it? Are you having issues with it?

Kinquana_VZWsupport
Follow us on Twitter @vzwsupport

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Re: Delete a contact LG Cosmos 3
jlphone
Novice

I just wanted it look like the others special number as I previously noted.

Should be listed as #86 or should it be Voicemail.

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Re: Delete a contact LG Cosmos 3
vzw_customer_support
Customer Support

jlphone,

No worries! While those special # fucntions are stored in the phone before you receive it, they are able to be edited. Since voicemail is not a # function, it may be easiest to store it as voicemail. The actual number that the phone dials is *86, not #86.

SandyS_VZW
Follow us on Twitter @VZWSupport

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