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Deleting texts - screen frozen
general478
Member

I'm looking at the manual and nowhere do I see how to delete texts using just the keyboard as my screen has pretty much stopped working.  Any help here would be appreciated.  Thanks

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Re: upgrade phone & service
vzw_customer_support
Customer Support

@general478

I want to ensure you have a working device and see if there's a way to delete your text!

What model device do you have?  If it has a removable battery, have you tried removing and reinserting the battery?  Has your device been damaged or gotten wet in any way?  Please let me know so I can further assist.  Thanks!

AnthonyTa_VZW
Follow us on Twitter @VZWSupport

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