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When I receive pics from someone on my phone I can not see them. I used to be able to touch the pics and see them and then save them to my gallery. Now when I receive a pic it appears with "download pic" message. When I download I am not able to find the pic in the gallery. I also can not send a pic in my gallery to anyone. It appears it is sending then gives me the message that it "failed". Has anyone encountered this issue before?
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What is the phone model you have? I have never heard of a "Lucid Cosmos". There is a Cosmos phone model (don't remember the manufacturer). Then there is a LG Lucid which is a smartphone.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
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There is an LG Lucid, an LG Cosmos and an LG Cosmos II. The Cosmos and Cosmos II are basic phones.
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Lets get to the bottom of this, Jordanrose! The steps to troubleshoot and determine a solution vary greatly by device. Can you please confirm if you have the LG Lucid or the LG Cosmos?
Thank you,
AdamE_VZW
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