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Extravert2 Voice Mail
cdjny
Member

I have an Extravert2.  When I attempt to access Voice Mail, the screen goes blank and I have to open the keyboard to enter my password.  How can I keep the screen lit to use the numberpad.

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Re: Extravert2 Voice Mail
vzw_customer_support
Customer Support

cdjny,

I apologize for the issues you are having with accessing your voicemail. Do you notice if the screen goes blank when dialing other services that require you to enter in codes or choose options? Has this always happen? When did this issue begin? Does the screen light back up after you end?

LindseyT_VZW

Follow us on Twitter @VZWSupport

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