This is the worst phone I have EVER owned. I am very tolerant of a low-class, low-tech phone, and let me tell you - this phone is awful. I have had three previous phones that were free with a plan, old flip phones and the LG EnV (which I loved) and this - is a hunk of garbage. First- less processing power than a four-function calculator. It frequently freezing during simple application, then rushes to catch up. The icing on the cake- pop up ads! Thats right, pop ups, like you get on a cheap website. They will display the weather, or ask you to do a stupid quiz, or offer you a survey. Just what I want in my face when I am trying to check my messages! The combination of those two problems means that sometimes you'll pick up your phone to check a text and it will take you a full 30 to 60 seconds just to open it up. I will enjoy breaking this bad boy on a cement floor the day I upgrade.