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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Family controls

Wow, has Verizon made the navigation to simply change usage limits, text message limits and other access over phones associated with my family plan. As a father I would like much more simple access to each persons profile and allow limits. The last time I did so was a few months go, however when I am trying now I either cant find the area to do so or I am faced with "unable to access this dashboard right now, please check back later". I am not even sure I'm in the right area. What a confusing and convoluted access control Verizon has set up......horrible.     

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Re: Family controls
Customer Support

We are here to help. Are you receiving an error message when trying to make a change. We can help with the step by step process. Just reach back out to us if you would like us to go over the account with you.

RoberRobVZWHFVZWow us on TWITTER @VZWSuVZWSupporty response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!