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For the last 2 days, No one can hear me, but I can hear them.
12harley
Member

For the last 2 days, no one can hear me, but I can hear them. Could it be the microphone?

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Re: For the last 2 days, No one can hear me, but I can hear them.
vzw_customer_support
Customer Support

What a great question that absolutely needs to be answered.
Are you able to hear anyone when the phone is in speakerphone mode? Also ensure bluetooth is turned off.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: For the last 2 days, No one can hear me, but I can hear them.
12harley
Member

Had to get another phone. Couldn't be fixed.

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Re: For the last 2 days, No one can hear me, but I can hear them.
ragdollkoms
Member

My son's S5 has been doing that for over a month. It does work on speakerphone. He is extremely responsible with his phones.

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Re: For the last 2 days, No one can hear me, but I can hear them.
vzw_customer_support
Customer Support

I truly do apologize for the issue you were experiencing, 12harley. I am glad that there was a resolution provided.

YosefT_VZW
Follow us on Twitter @VZWSupport

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Re: For the last 2 days, No one can hear me, but I can hear them.
vzw_customer_support
Customer Support

Hi Ragdollkoms

I'm saddened to learn that he is having trouble, let's look into this! When did the problem begin? Does the issue occur with all calls? Has the phone been exposed to any physical/water damage?


Thanks,

AyaniB_VZW

Follow us on Twitter @VZWSupport

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