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Forgot my 4-digit account security code. How do I reset it?
OAP
Member

The only option I've found requires my old code, which, of course, I've forgotten... The person answering another question about this seemed to be confusing the 4-digit code with My Verizon account passwords. This is not about my online password, but about my 4-digit account security code, which I need in order to make payments from my phone. My online account hasn't been letting me make payments for whatever reason. (Any help with that would also be great!)

I will very much appreciate any help I can get regarding these issues. Thank you!

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Re: Forgot my 4-digit account security code. How do I reset it?
vzw_customer_support
Customer Support

OAP,

It's hard to keep up with the many passwords we have these days, we understand and we're here to help you reset it. I know it's quite important to have access to your account. Please send me a direct message http://vz.to/1gUoxfV so I can assist you with this reset.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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Re: Forgot my 4-digit account security code. How do I reset it?
mario107
Member

Yes, I need to reset my Account Security Password as well. I have added you so that I can direct message you, but it says "awaiting approval." Thank you.