This phone will not work with any other carrier without an SPEHPLMN code and Verizon doesn't know it. Nokia too will refer you to Verizon to resolve.
- I paid Verizon in full for a device I can't use,
- paid our former carrier to port because numerous agents and techs confirmed the phone was unlocked
- paying monthly for our new carrier without a phone until I buy a new one
- and put through weeks without access to my business number because Verizon kept opening up support requests which no new agent refers back to.
When I asked for a refund, I was told they could not.
Nothing against the agents or techs, but disappointed with Verizon that I can no longer recommend them.