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Fraudulent Nokia 2720 V Flipphone

This phone will not work with any other carrier without an SPEHPLMN code and Verizon doesn't know it.   Nokia too will refer you to Verizon to resolve.  

So now..

- I paid Verizon in full for a device I can't use,

- paid our former carrier to port because numerous agents and techs confirmed the phone was unlocked

- paying monthly for our new carrier without a phone until I buy a new one

- and put through weeks without access to my business number because Verizon kept opening up support requests which no new agent refers back to.  

When I asked for a refund, I was told they could not.  

Nothing against the agents or techs, but disappointed with Verizon that I can no longer recommend them.