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Gallery won't open
tskeho
Member

How can I access my Gallery, I get message that says" not enough space, delete unnecessary items such as downloads pictures, video & documents, I don't have any downloads, very few photos, no messages but I can't access my gallery to delete any pictures that are on my phone, what can I do to open Gallery.  Thanks

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Re: Gallery won't open
GalaxyClass
Sr. Member

Not sure what phone your using (a basic or smart) but go to gallery and tap  three dots in upper right corner. Select delete and then check off what you want to delete. Next tap the word done in upper right. This will clean out your photos that you want deleted in most android smartphones.

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Re: Gallery won't open
GalaxyClass
Sr. Member

Added information:  Also if you want to clear complete gallery to restore space you can go to your apps manager and clear gallery cache or move photos to an SD card.

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Re: Gallery won't open
vzw_customer_support
Customer Support

I can see that being very frustrating, tskeho. We'll figure this out for you! What make and model phone are you using? Do you also have a memory card in your phone? Do you have a USB cable to connect the phone to a computer?

 

JenniferH_VZW

Follow us on Twitter www.twitter.com/vzwsupport

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