Gizmo 2 Watch Message memory Full

[Shakeyfly]

My child's watch is saying message memory full, old messages will be deleted after 30 days. The problem is that she cannot view any incoming messages at all. How do I Manually delete the old messages off of her watch?

[vzw_customer_support]

Deleting messages should be simple. Allow us to provide you with the steps to delete messages via GizmoHub app. Open the app > tap messages icon > tap menu (3 dots) > tap delete all messages. 

[dougd82]

This is an erroneous answer. This deletes ONLY the messages between the watch and the phone, it doesnt delete other messages on the watch between two Gizmo watch owners. 

[Rollercat]

Please provide a solution to this. I tried removing the Gizmo buddy and re-adding the buddy and the messages are still there!

[vzw_customer_support]

Rollercat We want to do everything we can to help you . Please open the following link and follow the steps. https://www.verizon.com/support/knowledge-base-208939/ -Dolores

[Mnelson_eagle]

I’m having this same issue and none of your instructions are helping resolve. 

[vzw_customer_support]

Mnelson_eagle-

I am sorry to hear that you are having issues with your watch. Here are the steps you need to follow to ensure they are deleted https://www.verizon.com/support/knowledge-base-219797/

-Angie