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Gizmo 2 Watch Message memory Full
Shakeyfly
Member

My child's watch is saying message memory full, old messages will be deleted after 30 days. The problem is that she cannot view any incoming messages at all. How do I Manually delete the old messages off of her watch?

Re: Gizmo 2 Watch Message memory Full
vzw_customer_support
Customer Support

Deleting messages should be simple. Allow us to provide you with the steps to delete messages via GizmoHub app. Open the app > tap messages icon > tap menu (3 dots) > tap delete all messages. 

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Re: Gizmo 2 Watch Message memory Full
dougd82
Member

This is an erroneous answer. This deletes ONLY the messages between the watch and the phone, it doesnt delete other messages on the watch between two Gizmo watch owners. 

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Re: Gizmo 2 Watch Message memory Full
Rollercat
Member

Please provide a solution to this. I tried removing the Gizmo buddy and re-adding the buddy and the messages are still there!

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Re: Gizmo 2 Watch Message memory Full
vzw_customer_support
Customer Support

Rollercat We want to do everything we can to help you . Please open the following link and follow the steps. https://www.verizon.com/support/knowledge-base-208939/ -Dolores

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Re: Gizmo 2 Watch Message memory Full
Mnelson_eagle
Member

I’m having this same issue and none of your instructions are helping resolve. 

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Re: Gizmo 2 Watch Message memory Full
vzw_customer_support
Customer Support

Mnelson_eagle-

I am sorry to hear that you are having issues with your watch. Here are the steps you need to follow to ensure they are deleted https://www.verizon.com/support/knowledge-base-219797/

 

 

-Angie

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