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Correct Answer!
Got message as of 1/13/16 phone won't wor k outside US referees me to vow.com/prepaid but don't see any info about this problem there, what going on?
Jack001
Member
‎01-06-2016 12:24 PM

WWhat going on?

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Correct Answer!
Re: Got message as of 1/13/16 phone won't wor k outside US referees me to vow.com/prepaid but don't see any info about this problem there, what going on?
vzw_customer_support
Customer Support
‎01-08-2016 12:35 PM
Jack001,

We certainly want your phone to be working porperly. Let's take a closer look at things. I just need a little more information from you:


-Is this a prepay device?

-Are you traveling internationally?

-How often does this message occur? Or was it a one time thing?


ChristinaM_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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