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We certainly want your phone to be working porperly. Let's take a closer look at things. I just need a little more information from you:
-Is this a prepay device?
-Are you traveling internationally?
-How often does this message occur? Or was it a one time thing?
ChristinaM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!