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Harrassing Bill notifications
dz2063
Member

I started getting bill notification a couple of days ago.

I checked my account and payment was not due until

5/18/13. Why are you bothering my so early?

Another thing, what happened to the email address to customer service?

Why is it now necessary to post complaints in a public forum?

Your customer service is and always worthless.

I never get timely assistance.

I hate Verizon!

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Re: Harrassing Bill notifications
spitxfire
Novice

Wait, you're complaining you 'never get timely assistance' but you're annoyed you're getting bill notification almost 3 weeks before your bill is due....?  I'm confused as to where there's the problem.

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Re: Harrassing Bill notifications
vzwbutterfly
Member

Fortunately you can remove the notifications for your bill either on here or at Customer Service. Of course, you'll have to remember to pay your bill on your own or you'll get a different kind of message from VZW. And the forums aren't really the place to complain unless you don't really want anything done for it. They removed the email service because now there's the instant chatting feature. Or maybe because most people were only using it to complain and whine instead of actually trying to get help. I always recommend Customer Service as well. No one says you have to stay..

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Re: Harrassing Bill notifications
lewisr13
Leader

They'll be back on the 21st whining about getting late payment messages when they are only 3 days late.