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Help with a pantech hotshot

I recently purchased a pantech hotshot phone.It has worked well for what I need until last night. The keypad works in the upright position, however the key board does not show up when I turn the phone. Am I doing something wrong?

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Re: Help with a pantech hotshot
Customer Support

Hello T09090,

     Congrats on purchasing the Pantech Hotshot. It's an excellent phone that has an array of features to enjoy. This device does have a keypad when the device is in landscape mode. In order to access the keyboard, the device has to be turned counter clockwise. I know that instinctively, we sometimes want to turn the device clockwise but this is not the case to get the landscape keyboard with this device. Once you have done so, please let me know the results.

Thank you...

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