How Can I Find A Basic Device That Supports Family Base?

[AMAEKI13]

So my mother has dementia, and possibly the start of Alzheimer's. I just found out the phone she has isnt compatible with familybase. I'd need to give her a phone that I can control who she calls 10-20 times a day. It has to be a basic phone it took her a month to learn to use the extravent 2 and she only knows how to call after all that time. And I had to set it up for her. I've been a Verizon customer for several long years. Unfortunately this might make me switch carriers. So What's the most basic device supporting family base? Or/And is there another option to block outgoing calls to selected numbers, or whitelist

[vzw_customer_support · Accepted solution]

Being able to control the accounts mobile usage is crucial and we would like to help explore all possible solutions, AMAEKI13. Here is a helpful link that will advise of the stipulations for using the service and which devices are compatible: http://spr.ly/6582BFmDO Please look under Compatibility with Plans, Features, and Devices, under selection number 6, it will outline what devices are compatible. We greatly value you as a long time Verizon Wireless customer and certainly don’t want you thinking about leaving due to this issue. In order to explore all options, please feel free to reach out to us directly in one of the following ways listed on this site: http://spr.ly/6584BFmDu

ChrisM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!