Have a phone you love? Get up to $500 when you switch and bring your phone.
Up to $500 via Verizon e-gift card (sent w/in 8 wks). Port-in & activation of 4G LTE/5G phone on select Unlimited plans req’d. Line must remain active for 45 days. $500 charge back if service cancelled w/in 12 mos or eligibility req's are no longer met. See vzw.com/bring-your-own-device for details.
We certainly want all your features to be working how you prefer. Let's take a look into this Quick Menu for you. Do you know what model LG phone you have? This should be adjustable within the settings and tools menu. Here is a link on how this works with the Cosmos 3: http://vz.to/1IPEYLi. Let us know if this works for your phone. NicoleB_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!