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How can I stop speed dial from working when hitting prompts on calls?
NEWSCAT
Member

I no longer can hit "1" or "2" or "3" for call prompts when calling offices without people saved on those numbers for speed dial are called. Started after our message service was updated

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Re: How can I stop speed dial from working when hitting prompts on calls?
vzw_customer_support
Customer Support

Thanks so much for bringing this to our attention, NEWSCAT.  It is important for you to be able to press the call prompts in the call menu.

What device do you have? Does it only happen when you press and hold the number to get to the menu call prompts?

 

TamaraH_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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