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How do I activate my backup phone while waiting for my new phone?
Marilynnanne
Member

My basic phone has lost talk path and I have ordered a new one.  But, in the meantime, I need to activate my backup phone until I receive my new phone.  How do I do that?

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Re: How do I activate my backup phone while waiting for my new phone?
Ann154
Expert
Expert

In the MyVerizon account online, there is a link to "Switch or Activate Device" available to change devices online.

If the old phone was previously activated on the same line, if it isn't a 4G LTE phone, it can be activated by calling *228, option 1.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: How do I activate my backup phone while waiting for my new phone?
Loquat
Sr. Member

Call VZW customer support and they should be able to get that done for you.  I don't know if there is an online option.

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Re: How do I activate my backup phone while waiting for my new phone?
Ann154
Expert
Expert

In the MyVerizon account online, there is a link to "Switch or Activate Device" available to change devices online.

If the old phone was previously activated on the same line, if it isn't a 4G LTE phone, it can be activated by calling *228, option 1.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post