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How do I activate my phone?
buster42
Member

I entered the new phone online because the "2?? option 1" could not "find the number".  But I still cannot activate it because the 2?? opt1 still cannot find the number.  I hope this is not too cryptic a request for help.?

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Re: Cannot activate phone
vzw_customer_support
Customer Support

buster42, let's get that phone activated! First, change the device online for your mobile number at My Verizon: http://vz.to/SLq428

LasinaH_VZW
Follow us on Twitter @VZWSupport

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Re: Cannot activate phone
Snn5
Sr. Leader

Seems pretty cryptic to me.

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Re: Cannot activate phone
SuzyQ
Sr. Leader
Sr. Leader

Do you mean *228, option 1?  What phone are you trying to activate?  Do you have an existing account and phone number with Verizon?

A few more details would help - is this phone replacing an existing phone?  New phone service?  What model phone is it?

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Re: Cannot activate phone
valquiria
Novice

For new activations is *22898

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Re: Cannot activate phone
vzw_customer_support
Customer Support

buster42, let's get that phone activated! First, change the device online for your mobile number at My Verizon: http://vz.to/SLq428

LasinaH_VZW
Follow us on Twitter @VZWSupport

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