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I'm with all of the above - I want to cancel backup assistant but cannot find how to do it. I also read where it cannot be canceled if it was on the phne to begin with, but I charge my phone then the backup assistant comes on and takes me down to one or two bars. My husband and I only call or send texts - no internet. And I repeatedly keep having to charge my phone to keep 4 bars. HELP! I love Verizon but this is ridiculous!
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Hi Joygary,
We can definitely assist with helping you disable this application. Do you mind sharing your device selection? Please keep us posted, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
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This same issue was driving me crazy and I finally found a solution that worked for me here:
https://community.verizonwireless.com/thread/665977
1. Go to Apps and start Backup Assistant
2. Select "Options"
3. Select "About"
4. Enter *73738# (note: it won't appear anywhere on the phone's screen when you type it)
5. Exit Backup Assistant
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That worked! Thanks so much... spent an hour trying to do this, too bad the fix is a secret.
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Wow, that was awesome! I saw that somewhere else and just stopped because it didn't appear on the screen. Since you told me that I actually did it anyway and it worked!!!
Thanks!
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