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How do I erase stored messages?
stgeorge1
Enthusiast - Level 1
‎11-07-2015 06:51 AM

How do I erase stored messages so that users don't get a mailbox full message?  On my Cosmos 3.

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Re: how do I erase stored messages
SuzyQ
Community Leader
Community Leader
‎11-07-2015 09:00 PM

If you are using Verizon's basic voicemail, press 7 during playback of the message(s) you want to erase.  You'll hear a voice confirmation that the message has been erased.

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Re: how do I erase stored messages
SuzyQ
Community Leader
Community Leader
‎11-07-2015 09:00 PM

If you are using Verizon's basic voicemail, press 7 during playback of the message(s) you want to erase.  You'll hear a voice confirmation that the message has been erased.

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Re: how do I erase stored messages
vzw_customer_support
Customer Service Rep
‎11-09-2015 06:59 AM

We want you to be able to always easily manage your messages. Dial in to your voice mail by calling *86. Once password entered press 1 to listen to messages. As you listen to messages choose the option to erase for each one.
YaleK_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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