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How do I get photos from the Verizon ZTE Salute?
sdbrewst
Member

My mother switched to a new phone about a year ago but did not transfer her files to her new phone.  She needs some of the photos from the old phone now, but the Verizon SUA won't download so that we can connect the phone to a PC.  It says that the computer isn't connected to the internet.  Since I can go to sites without issue, there must be something wrong with installing the drivers.  Where can I get them or what else could be causing this issue?

Thanks!

Sarah

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Re: How do I get photos from the Verizon ZTE Salute?
vzw_customer_support
Customer Support

I completely understand the need of the pictures, sdbrewst!

The only way around this with this device, is to activate the device temporarily and picture messages the images to another device or e-mail.

I just sent you a follow request. Please follow back and send a private message so that we can get this process started.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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Re: How do I get photos from the Verizon ZTE Salute?
vzw_customer_support
Customer Support

I completely understand the need of the pictures, sdbrewst!

The only way around this with this device, is to activate the device temporarily and picture messages the images to another device or e-mail.

I just sent you a follow request. Please follow back and send a private message so that we can get this process started.

Thank you,

LenaA_VZW
Follow us on Twitter @VZWSupport

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