Thanks for bringing this to our attention, Mrfitz85. I know how important it is to have the correct alerts set up on your device. You can turn off "All Sounds Off" by pressing and holding the Volume key down in standby mode. (The screen will display “All Sounds Off.”) Page 70 of the manual discusses this setting in more detail. http://vz.to/2sYNvIP Please let me know if this answers your question.
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