Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
How do I stop the "factoid add" from popping up on my Samsung Intensity III?
calvinshepherd3

I have a Samsung Intensity III and about every hour or so when I pick up my phone, I find that there is a "factoid" add as my lock screen.  It's supper annoying.  How can I go about disabling it?  Does it use data? 

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: How do I stop the "factoid add" from popping up on my Samsung Intensity III?
SuzyQ
Sr. Leader
Sr. Leader

Is this the "Daily Scoop" app?  If it is, try these two things:

1 Launch Daily Scoop: Media Center  > Browse & Download menu > Daily Scoop icon.

2 In Daily Scoop: Menu > Options > Verizon Msgs > Off.

3 In Daily Scoop: Menu > Options > Bonus Msgs > Off.


You can also try unsubscribing on the web via the steps below:

1 Go to https://support.mobileposse.com

2 Click Click Here under "Opt-Out".

3 Enter the MDN and email address. Select the reason for unsubscribing.

4 Enter the code in the field and click Submit.

View solution in original post

0 Likes
Re: How do I stop the "factoid add" from popping up on my Samsung Intensity III?
SuzyQ
Sr. Leader
Sr. Leader

Is this the "Daily Scoop" app?  If it is, try these two things:

1 Launch Daily Scoop: Media Center  > Browse & Download menu > Daily Scoop icon.

2 In Daily Scoop: Menu > Options > Verizon Msgs > Off.

3 In Daily Scoop: Menu > Options > Bonus Msgs > Off.


You can also try unsubscribing on the web via the steps below:

1 Go to https://support.mobileposse.com

2 Click Click Here under "Opt-Out".

3 Enter the MDN and email address. Select the reason for unsubscribing.

4 Enter the code in the field and click Submit.

0 Likes
Re: How do I stop the "factoid add" from popping up on my Samsung Intensity III?
vzw_customer_support
Customer Support

I can see that becoming a bit pesky, calvinshepherd3. No worries! We'll figure out where these ads are coming from. Our friend SuzyQ had a great suggestion, since Daily Scoop is usually the most common source of messages like you've described. But if that doesn't do the trick, please go into your Media Center and take a look at the applications under each category. Do you have any games or apps installed? Did this start with the installation of one of those programs?


Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

0 Likes