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How in the heck do you get any help off the Verizon site???????????????????????????????????????????????
carlnet2000
Member

THERE IS NO WHERE THAT GIVES YOU A PHONE NUMBER TO CALL TO CONTACT VERIZON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This kind of service and maybe I need to switch to another provider!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I tried to call a local Store and they never answered thier phone!!!!!!!!!!!!!!!!!!!!!!!!! I went over there and they were packed and it took ten min for anyone to ask what I needed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! At that point my wife and I left!!!!!!!!!!!!!!!!!!!!!!!

This is not service!!!!!!!!!!!!!!!! Verizon should be ashamed of them selves!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! or get out of the business if you can not handle your customers!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Re: How in the heck do you get any help off the Verizon site???????????????????????????????????????????????
SamuelAdams
Novice

You are expecting too much from a phone company to provide a phone number where you can speak to a real person! For a communications company VZN is terrible at communications of all types.

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Re: How in the heck do you get any help off the Verizon site???????????????????????????????????????????????
rcschnoor
Sr. Leader
Sr. Leader

Maybe you could try clicking the "Contact Us" link at the top of the Verizon website to get the following information.

Customer Service

(800) 922-0204

or dial *611 from your mobile phone
View the *611 On-Screen App for Android Video
6:00am - 11:00pm Monday-Sunday
Emergency Service Hours
11:00pm - 6am Monday-Sunday

Re: How in the heck do you get any help off the Verizon site???????????????????????????????????????????????
nicholasbranson
Sr. Member

ten minutes? OMG, how crazy! Just because a store is packed with customers doesn't mean they shouldn't drop whatever customer they're with and tend to you instead. Like when I go into a packed restaurant... I expect they should get me a table, even if they have to kick another customer out of their table. If they can't do that, then they are just terrible at customer service. I hate waiting my turn.

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