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How to complete my phone transfer?? help please!
grantham1
Member

so i was switching from one phone to the next i got half way done then it says to finish by calling 228 and when i tried to do that it just said "verizon wireless" then beeped like a busy line. if i go to try and switch my phone again it says it was already switched. now i cannot make any calls r texts off of either one of my devices.. so what do i do now!? help please!

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Re: How to complete my phone transfer?? help please!
budone
Sr. Leader
Sr. Leader

Was the old phone off when you tried to change to the new device???

Best bet, call 800-922-0204 and choose option 3 for tech support

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Re: How to complete my phone transfer?? help please!
lewisr13
Leader

You need to dial *228, not just 228. Then choose option 1.

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Re: How to complete my phone transfer?? help please!
budone
Sr. Leader
Sr. Leader

  Nice catch!

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