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How to transfer document from cloud to phone
LJSARDOU
Member

How do I transfer info from my phone chip back to my phone?  I accidentally moved all my contacts onto my chip, and now I can not access them on the phone?  I uploaded my contacts into my cloud via document, but can not transfer them over to my phone from my cloud.

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Re: How to transfer document from cloud to phone
SuzyQ
Sr. Leader
Sr. Leader

What do you mean by "moved all my contacts onto my chip"?  What chip?  You can no longer see any contacts on your phone?  "Uploaded contacts into cloud via document"?  I'm not sure what this means either -

What basic phone do you have?  You *should* be able to log onto your verizon account at verizonwireless.com and see your contacts, and then sync with your phone.  Do you get an error message?  Can you see your contacts online?

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Re: How to transfer document from cloud to phone
vzw_customer_support
Customer Support

LJSARDOU, we understand how important it is to have access to your contacts. We are here to provide assistance. What is the make and model of your phone? When you say chip, are you referring to your SD Card?

Follow the link for more information on transferring contacts using the Verizon Cloud: http://vz.to/2ivVVla

RalphT_VZW
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If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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