Hello namtet! Backup assistant is an awesome feature to keep your contacts backed up for you. Is there a reason you are not interested in having your contacts backed up? Additionally, what basic phone do you currently have? Thanks in advance! We'll get this figured out for you.
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I, too, would like to turn OFF the back-up assistant. It has been overwriting newly updated information with old information. ie: a contact's 2 year old number now shows AFTER I changed it to the correct new number, or I add an address, and after the update the address is no longer displayed. Since the respondent requested phone type (LG-VN2515). I cannot trust the BuA any longer and now it has just become a daily annoyance to click "end" knowing it is not keeping correct data. My spreadsheets I keep are far more reliable, and if my phone gets lost I have access to my numbers without my phone.
Any advise on how to turn it off since 611, in store, and on-line were unable to assist in this?
This definitely sounds like a problem and we're here to help. Are you able to delete the Backup Assistance app?