Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
How to turn off back-up assistance?
I2g6GD
Member

How to turn off back-up assistance?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: How to turn off back-up assistance?
rtiffin
Novice

12G6GD

for your original inquiry here is the steps to turn off back- up  assistant..

On your device from the list of APPS.. select settings ..Under Accts  select the app ,, Back up Asst,, than you are going to remove the check mark from all apps that were getting backed up.. example.. videos, music,  documents and pictures , CONTACTS must remain checked.. THIS information is found under your device, in the search box.. type in back up assistant and you will see the HOW TO USE.. good luck... and please let us know if this solves your question.. if you are looking at removing the feature and possibly using cloud or another program ,, go to you acct on line and under features.. and remove the program completely..

Robie

View solution in original post

0 Likes
Re: How to turn off back-up assistance?
vzw_customer_support
Customer Support

I2g6GD  We'd love to answer your BAckup assistance questions. Which make and model phone do you have? What is the reason you want to turn off backup assistant?

SheritaH_VZW
Follow us on Twitter
@VZWSupport

0 Likes
Re: How to turn off back-up assistance?
rtiffin
Novice

12g6GD ?? under apps  find your Back up assistance program and go to the settings.. you should find it there.. if this helps please mark as question answered..

Sorry for assisting here SheritaH-VZW  sometimes end users feel more comfortable with getting answer and not answering why ...

0 Likes
Re: How to turn off back-up assistance?
Snn5
Sr. Leader

Also, disable Cloud and Sync.

0 Likes
Re: How to turn off back-up assistance?
I2g6GD
Member

Verizon LG     VN251ZV5

Re: How to turn off back-up assistance?
rtiffin
Novice

sorry 12g6GD.. been off line... did you locate the Back Up program on your phone?

0 Likes
Re: How to turn off back-up assistance?
rtiffin
Novice

12G6GD

for your original inquiry here is the steps to turn off back- up  assistant..

On your device from the list of APPS.. select settings ..Under Accts  select the app ,, Back up Asst,, than you are going to remove the check mark from all apps that were getting backed up.. example.. videos, music,  documents and pictures , CONTACTS must remain checked.. THIS information is found under your device, in the search box.. type in back up assistant and you will see the HOW TO USE.. good luck... and please let us know if this solves your question.. if you are looking at removing the feature and possibly using cloud or another program ,, go to you acct on line and under features.. and remove the program completely..

Robie

View solution in original post

0 Likes